Refund Policy

Methods Of Payment

We use WorldPay to manage the payment process through our e-Commerce web store.

WorldPay’s payment systems are trusted and used by thousands of businesses all over the world for secure and easy to use transactions throughout the internet. With WorldPay, you are provided with a variety of options for payment to A P Diesels Ltd such as visa, Mastercard and all the major credit cards. You will be emailed a unique receipt and transaction reference when the payment is complete.

Money Back Guarantee

You may cancel a payment made on this website within seven days of the date of creating the order by sending an email to office@apdiesels.com quoting all the order details including your name and address. You are required to return the goods ordered, as received, at your cost in good condition and they need to be received in our warehouse before a refund can be authorised. Refunds will be credited to the original card used to make the order.

We will investigate any reasonable claim for a refund (outside of our Surcharge refund policy) and this may require an inspection and test of the parts returned and if accepted the refund will be arranged within 48 hours.

Whether you are a private owner, a non-specialist garage or even a diesel parts supplier, A P Diesels in Surrey can help you with your diesel engine parts and reconditioning.